Cannot create a new action

The MarkVision Web Server service is not running correctly

• Restart the service.

• Ask the user to log in again and attempt to create an action.

An action is unavailable

Cannot enable, disable, modify, or delete an action

Another user may have the action selected. Try again later, or contact the user who has the action selected.

Action does not work or produces unexpected results

If an action does not work, try one or more of the following solutions:

• Make sure that the command line does not contain an error.

• Make sure that the correct device is selected and operating properly.

• Make sure that the correct event is selected. Click the action name to review a detailed summary and verify its accuracy.

• Restart the MarkVision Web Server service to verify that it is running correctly.

• Review the system log.

Action list is empty

These are possible solutions. Try one or more of the following:

Make sure the actions are public

The actions may be listed as private by other users.

Create an action

Create an action.

Make sure the MarkVision Web Server service is running correctly

Restart the MarkVision Web Server service to verify that it is running correctly.

No private actions listed

Are any actions associated with the user name?

Private actions are associated with individual user names. Only those actions associated with the user name are viewable.

Make sure the MarkVision Web Server is running

Stop and restart the MarkVision Web Server service to verify that it is running correctly.