MarkVision Messenger is not sending e-mail notifications

These are possible solutions. Try one or more of the following:

Make sure the e-mail address is correct

• Verify the e-mail address in the To box of the 'Compose SMTP E-mail” dialog.

• Verify the SMTP mail server and mail path.

Make sure the MarkVision Web Server service is running correctly

• Review the system log.

• Verify that the mail server is running.

• Restart the MarkVision Web Server service to verify that it is running correctly.

Why can't I access MarkVision Messenger?

Make sure the MarkVision Web Server service is running

Stop and restart the MarkVision Web Server service to verify that it is running correctly.

Re-enter the MarkVision Messenger URL

If the MarkVision Web Server is not the default Web server, did you add HTTP port 9180 in the address?

Check firewall rules

HTTP port 80 and/or HTTP 9180 might not be available.

MarkVision Messenger does not work with Apache installed

Allow Apache to listen on a different port

MarkVision Messenger works on ports 8007 and 8009 by default. If Apache is installed and listens on either of these ports, MarkVision Messenger will not function properly. When installing Apache, check for port availability, and then assign the appropriate port to MarkVision Messenger.