Devices that are crossed out do not support the selected task. For example, not all printers can report their toner levels. When this occurs, the name of the device incapable of the selected task has a line through it.

If a selected device does not support the current task MVP responds in the following way:

• For a single device selection, the message Device Incapable of Task is displayed.

When multiple devices are selected, and one or more of them do not support the current task, either of the following occurs:

• For read-only tasks (such as status and toner levels), MVP displays the Device Incapable of Task message in place of the task information for that device. All supported devices have their appropriate information displayed.

• For multi-device configuration tasks, MVP warns you that some of the devices will not be affected by the task because they do not support the function or feature that is being configured.

Devices that are displayed in red text are password protected. In order to gain access to a password protected device, use the Enter Device Password task to access the device for the duration of the session. Access the Enter Device Password task from the MarkVision Professional Home screen All Tasks list.

An administrator has the option to add a device password to the Manage Global Password list. If a user has access to the Manage Global Passwords list task, they will in turn have access to every device that MVP manages that has a password included in the list. Because the Manage Global Passwords list task provides access to valuable device passwords, access to the task should be limited to administrative personnel.

If you use the Storage Devices task to securely view an encrypted hard disk drive, the only information that is available is file name, file type, file size, and the date that a file was saved on the hard disk. The contents of any files saved on the hard disk will not be displayed.